Tundla CRM
WhatsApp Business

WhatsApp Business Integration

Every customer conversation in one shared team inbox. Reply with templates, send interactive messages, and manage your entire WhatsApp Business presence without switching tools.

app.crm.tundla.com/inbox
AM

Aarav Mehta

online

Hi! Saw your ad on Instagram — interested in the Pro plan.10:24
Welcome 👋 Happy to help. I've added you to our pipeline.10:25
Great, send me the proposal 🙌10:27
On its way — sharing the catalog + pricing now.10:27
Type a message…

Shared team inbox

Your entire team works from one WhatsApp inbox. Every conversation shows the assigned owner, contact details, deal stage, and internal notes — so anyone picking up a chat has full context instantly.

  • Assign chats to teammates and track ownership
  • Internal notes visible only to your team
  • Full contact profile and deal history beside every chat
  • Unread counts and conversation status at a glance
app.crm.tundla.com/inbox
AM

Aarav Mehta

online

Hi! Saw your ad on Instagram — interested in the Pro plan.10:24
Welcome 👋 Happy to help. I've added you to our pipeline.10:25
Great, send me the proposal 🙌10:27
On its way — sharing the catalog + pricing now.10:27
Type a message…

Message templates

Create and manage WhatsApp-approved templates for marketing, utility, and authentication messages. Use header media, quick-reply buttons, and call-to-action buttons to drive engagement.

  • Marketing, utility, and authentication categories
  • Header images, videos, and documents
  • Quick-reply and CTA buttons on every template
  • Template approval status tracking
app.crm.tundla.com/inbox
AM

Aarav Mehta

online

Hi! Saw your ad on Instagram — interested in the Pro plan.10:24
Welcome 👋 Happy to help. I've added you to our pipeline.10:25
Great, send me the proposal 🙌10:27
On its way — sharing the catalog + pricing now.10:27
Type a message…

Interactive messages

Go beyond plain text with button replies and list selection messages. Customers tap to respond, making conversations faster and more structured for your team to process.

  • Button reply messages with up to 3 options
  • List selection messages with up to 10 rows
  • Reply tracking with full interaction metadata
  • Media attachments — images, docs, audio, video
app.crm.tundla.com/inbox
AM

Aarav Mehta

online

Hi! Saw your ad on Instagram — interested in the Pro plan.10:24
Welcome 👋 Happy to help. I've added you to our pipeline.10:25
Great, send me the proposal 🙌10:27
On its way — sharing the catalog + pricing now.10:27
Type a message…

Meta embedded signup

Let new users connect their WhatsApp Business number through Meta's embedded signup flow right inside the CRM. Link Facebook Pages, sync lead forms, and auto-create contacts from every lead ad submission.

  • One-click WhatsApp Business connection via Meta
  • Facebook Page linking with lead form sync
  • Auto-create contacts and deals from lead ads
  • Field mapping from Facebook forms to CRM fields
app.crm.tundla.com/inbox
AM

Aarav Mehta

online

Hi! Saw your ad on Instagram — interested in the Pro plan.10:24
Welcome 👋 Happy to help. I've added you to our pipeline.10:25
Great, send me the proposal 🙌10:27
On its way — sharing the catalog + pricing now.10:27
Type a message…

Quick replies

Save frequent responses and send them in a tap to speed up conversations.

Auto-contact creation

New WhatsApp conversations automatically create contact records in your CRM.

Delivery tracking

See sent, delivered, read, and failed status for every message.

Works great with

Gmail Integration

Send, receive, and track emails right from the CRM

Automations & Flows

Trigger-based rules and visual WhatsApp chatbots

Integrations

Webhooks, broadcasts, embeddable forms, and notifications

Ready to unify your WhatsApp conversations?

Book a demo and see how Tundla turns your WhatsApp Business into a team-wide sales channel.

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